Terms of Service

1. Introduction

These Terms of Service (“Terms”) constitute a legally binding agreement between XINHUI BUILDING MATERIALS TRADING INC (“we”, “us”, or “our”) and you (“you” or “user”) regarding your access to and use of our website at http://xinhui-building.top/ (the “Website”) and the purchase of hardware materials and related products (“Products”) offered through the Website.

By accessing, browsing, or using the Website, or placing an order for Products, you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, you may not access or use the Website or purchase our Products.

2. Eligibility

To use the Website and purchase Products, you must:

• Be at least 18 years of age or have the legal capacity to enter into a binding contract under applicable law.
• Provide accurate, complete, and up-to-date information when creating an account (if applicable), placing orders, or communicating with us.
• Comply with all applicable laws, regulations, and these Terms.

We reserve the right to verify your eligibility and refuse service, access, or orders at our sole discretion if we believe you do not meet these requirements.

3. Account Registration (If Applicable)

3.1 Account Creation

To access certain features of the Website (such as tracking orders, saving payment methods, or subscribing to newsletters), you may need to create an account. When creating an account, you agree to:

• Choose a unique username and a strong password that you will keep confidential.
• Not share your account credentials with any third party.
• Notify us immediately of any unauthorized use of your account or any breach of security.
• Update your account information promptly if it changes.

3.2 Account Responsibility

You are solely responsible for all activities conducted through your account, and we shall not be liable for any loss or damage arising from your failure to maintain the confidentiality of your account credentials. We reserve the right to suspend or terminate your account at any time if we suspect unauthorized use, violation of these Terms, or other fraudulent or unlawful activity.

4. Product Information and Orders

4.1 Product Descriptions

We strive to provide accurate and detailed descriptions, images, and pricing information for all Products on the Website. However, we do not warrant that Product descriptions, images, colors, or other content are error-free, complete, or up-to-date. In the event of a discrepancy between the Website content and the actual Product, the actual Product shall prevail.

4.2 Order Placement and Acceptance

When you place an order through the Website, you are making a binding offer to purchase the Products specified in your order. We reserve the right to accept or reject your order in our sole discretion, including but not limited to cases where:

• Products are out of stock or unavailable.
• Pricing or product information is incorrect.
• We suspect fraudulent activity or a violation of these Terms.
• Your payment is declined or cannot be processed.

We will confirm acceptance of your order by sending you an order confirmation email to the email address you provided. The contract between you and us shall be formed only upon our sending of the order confirmation.

4.3 Pricing and Payment

• All Product prices displayed on the Website are in Euros (€) unless otherwise stated and do not include applicable taxes, duties, or shipping fees (unless specified as “free shipping”).
• You agree to pay the total amount specified in your order confirmation, including all applicable taxes, duties, and shipping fees.
• We accept various payment methods as indicated on the Website. By providing payment information, you warrant that you are authorized to use the payment method and that the information provided is accurate.
• We use third-party payment processors to handle payment transactions. These processors have their own terms of service, and we are not liable for any errors, delays, or issues arising from their services.

5. Shipping and Delivery

5.1 Shipping Terms

We offer free shipping on orders for new customers as part of our limited-time promotion (subject to change). For other orders, shipping fees will be calculated and displayed at checkout based on your shipping address and the weight/volume of the Products.

We will make reasonable efforts to ship your order within the estimated time frame indicated on the Website, but we do not guarantee delivery dates. Delivery times may vary due to factors such as shipping location, carrier delays, customs processing (for international orders), and weather conditions.

5.2 Risk of Loss

The risk of loss or damage to the Products shall pass to you upon delivery of the Products to the shipping carrier. We shall not be liable for any loss, damage, or delay in delivery caused by the shipping carrier or other third parties.

5.3 Delivery Confirmation

You are responsible for providing an accurate and deliverable shipping address. If the shipping carrier is unable to deliver the Products due to an incorrect or incomplete address provided by you, you may be responsible for additional shipping fees or the cost of replacing the Products.

6. Returns and Refunds

6.1 Return Policy

You may return unused, undamaged, and unaltered Products within 30 days of delivery for a refund or exchange, provided that:

• You contact us at service@xinhui-building.top to request a return authorization prior to returning the Products.
• The Products are returned in their original packaging with all accessories, labels, and documentation intact.
• You provide proof of purchase (e.g., order confirmation email).

6.2 Non-Returnable Products

Certain Products may not be eligible for return, including customized Products, perishable items (if applicable), and Products that have been used, damaged, or altered by you. We will notify you of any non-returnable Products at the time of purchase.

6.3 Refund Processing

Once we receive and inspect the returned Products and confirm they meet the return requirements, we will process your refund within 7-14 business days. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account depending on your bank or credit card issuer.

7. Intellectual Property

All content on the Website, including but not limited to text, images, logos, trademarks, product descriptions, and software, is the intellectual property of XINHUI BUILDING MATERIALS TRADING INC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, display, perform, or otherwise use any of the Website content without our prior written permission. Unauthorized use of our intellectual property may violate applicable laws and result in legal liability.

8. Limitation of Liability

To the maximum extent permitted by applicable law, XINHUI BUILDING MATERIALS TRADING INC shall not be liable for any indirect, incidental, consequential, special, or punitive damages (including but not limited to loss of profits, data, or business opportunities) arising from or related to your use of the Website, purchase of Products, or these Terms, regardless of the cause of action (whether in contract, tort, negligence, or otherwise).

Our total liability to you for any direct damages arising from or related to these Terms or the use of the Website shall not exceed the total amount you paid for the Products giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless XINHUI BUILDING MATERIALS TRADING INC, its officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, fees, and expenses (including reasonable attorneys’ fees) arising from:

• Your use of the Website or purchase of Products.
• Your violation of these Terms or any applicable law or regulation.
• Your infringement of any third party’s intellectual property or other rights.
• Any misrepresentation or inaccurate information provided by you.

10. Modifications to Terms and Website

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on the Website. We will indicate the date of the latest revision at the top of these Terms. Your continued use of the Website or purchase of Products after the posting of changes constitutes your acceptance of the updated Terms.

We also reserve the right to modify, suspend, or discontinue the Website or any part thereof (including Product availability, features, or pricing) at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Website or its features.

11. Termination

We may terminate these Terms and your access to the Website at any time, with or without cause, and without prior notice. Upon termination, all rights and obligations of the parties under these Terms shall cease, except for provisions that by their nature should survive termination (including but not limited to intellectual property rights, limitation of liability, indemnification, and dispute resolution).

You may terminate these Terms by ceasing to use the Website and closing your account (if applicable).

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of New York, United States without regard to its conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or the purchase of Products shall first be resolved through good-faith negotiation between you and us. If the dispute cannot be resolved through negotiation within 30 days of written notice of the dispute, either party may submit the dispute to binding arbitration in New York in accordance with the rules of the American Arbitration Association. The arbitration award shall be final and binding on both parties.

13. Miscellaneous

13.1 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, strikes, riots, government actions, or disruptions to transportation or communication networks.

13.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

13.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

13.4 Contact Information

If you have any questions, concerns, or inquiries regarding these Terms, please contact us at:Email: service@xinhui-building.top